Introduction

Welcome to Starsify. We are committed to providing you with exceptional service. This Returns and Refunds Policy outlines our approach to cancellations, refunds, and returns related to our booking services and free content.

Free Content

As our website primarily offers free content, we do not charge any fees for accessing or using our services. Therefore, no refunds or returns are applicable to free content.

Bookings and Paid Services

If we offer any paid services or bookings (e.g., for appearances or events), the following terms apply:

• Cancellation by User: If you wish to cancel a booking or service, please contact us as soon as possible. Depending on the timing of your cancellation, you may be eligible for a refund or partial refund. Specific terms will be outlined at the time of booking.
• Cancellation by Us: In the unlikely event that we need to cancel a booking or service, we will notify you promptly and provide a full refund if applicable. We may also offer an alternative date or service, if feasible.
• Refund Requests: To request a refund, please contact us at support@starsify.in. Include your booking reference number, the reason for the refund request, and any other relevant details. We will review your request and respond within 2 working days.
• Non-Refundable Fees: Certain fees or charges, if any, may be non-refundable. This will be clearly stated at the time of booking or service purchase.

Process for Returns and Refunds

• Return of Services: Since we offer services rather than physical goods, returns are not applicable. However, if there is an issue with the service provided, please contact us to discuss possible solutions.
• Refund Processing: Refunds, when applicable, will be processed using the original payment method. Please allow [insert timeframe] for the refund to be reflected in your account.

Contact Us

If you have any questions or need assistance regarding our Returns and Refunds Policy, please contact us at: support@starsify.in